We bring returns processing into the modern age for brands and 3PLs.
ECOSYSTEM
Designed to work in your existing system
Designed to work in your existing system
Designed to work in your existing system
We started Two Boxes because we saw an opportunity to make return processing operations "just work" - for the benefit of brands, 3PLs, and the planet. We are partner first, API forward, and can deploy quickly and easily (no, seriously) to eliminate your returns headaches.
We started Two Boxes because we saw an opportunity to make return processing operations "just work" - for the benefit of brands, 3PLs, and the planet. We are partner first, API forward, and can deploy quickly and easily (no, seriously) to eliminate your returns headaches.
We started Two Boxes because we saw an opportunity to make return processing operations "just work" - for the benefit of brands, 3PLs, and the planet. We are partner first, API forward, and can deploy quickly and easily (no, seriously) to eliminate your returns headaches.
Shopify
Shopify
Shopify
Loop
Loop
Loop
Happy Returns
Happy Returns
Happy Returns
AfterShip
AfterShip
AfterShip
Arrive
Arrive
Arrive
Redo
Redo
Redo
Brands
Ecommerce platform
3PLs
Carriers
WMS & OMS
Returns CX
Recommerce & Donations
Brands
Ecommerce platform
3PLs
Carriers
WMS & OMS
Returns CX
Recommerce & Donations
Brands
Ecommerce platform
3PLs
Carriers
WMS & OMS
Returns CX
Recommerce & Donations
Brands
Ecommerce platform
3PLs
Carriers
WMS & OMS
Returns CX
Recommerce & Donations
Want to see Two Boxes in action?
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Save money and foster customer trust with quick processing times
Empower your returns team to be pros at inspection and processing for every return. With the power of optimized SOPs and easy training, you'll get significantly more inventory back to stock up to 50% faster.
Get actionable returns data in real time
Have access to a bird’s eye view of your returns from initiation of the return process to gauge your overall returns health. Stop the bleed at the P&L level and see where you might need process improvements in one dashboard.
Reduce fraud and hold customers accountable
With a foolproof guide to check for knock offs and accuracy of matching items received with items initiated in the return, you have the power to spot unethical abuse of returns by customers.
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
The Returns Process with
Two Boxes
The Returns Process with Two Boxes
The return is initiated
The customer starts a return through the RMA provider. The Two Boxes software receives the tracking and return information.
Processing begins
The 3PL warehouse receives the return and begins processing, making notes as they go. It’s here that a return can be automatically accepted or rejected or sent back.
ACCEPT
REJECT
SEND BACK
ACCEPT
REJECT
SEND BACK
ACCEPT
REJECT
SEND BACK
Guiding through custom SOPs
If the item is damaged but can be fixed, the associate will attempt to fix it. If it is too damaged to restock, the associate will discard the return according to the SOP, like donating, recommerce or disposal.
Damaged Item
Fix
Discard
Return is complete and dashboards populate
Once the item is on its way, it’s marked as complete. The RMA is notified to release funds or reject a refund to the customer. Data is populated into your dashboards, RMA, WMS, and wherever you need to see it.
Explore more
For 3PLs
For Brands
Two Boxes gives our warehouse workers a step-by-step reminder of what they need to look out for. It’s a standardized process we trust to define our threshold for return conditions, which helps us restock and sell items much faster.
Ji Hwan Kim
Director of Finance And Operations at Clove
We sell a lot of jeans - which means a lot of returns. Customers like to be confident that they’re buying the right size, and in the right length, and with the right cut in the right wash. Two Boxes has been a critical part of upgrading our returns process and giving us the visibility we need to run a more seamless operation. The data we get from their product gives us insight into why pairs of jeans are being returned, and whether we can get them back into inventory - and how quickly.
Ovadia Labaton
Co-Founder, The Perfect Jean
Two Boxes gives us detailed insight into how returns are processed, which removes subjectivity. That saves a lot of unnecessary work for our team and our 3PL partner.
Joseph Gullo
Vice President, Supply Chain & Logistics at Thursday Boots
Two Boxes gives our warehouse workers a step-by-step reminder of what they need to look out for. It’s a standardized process we trust to define our threshold for return conditions, which helps us restock and sell items much faster.
Ji Hwan Kim
Director of Finance And Operations at Clove
We sell a lot of jeans - which means a lot of returns. Customers like to be confident that they’re buying the right size, and in the right length, and with the right cut in the right wash. Two Boxes has been a critical part of upgrading our returns process and giving us the visibility we need to run a more seamless operation. The data we get from their product gives us insight into why pairs of jeans are being returned, and whether we can get them back into inventory - and how quickly.
Ovadia Labaton
Co-Founder, The Perfect Jean
Two Boxes gives us detailed insight into how returns are processed, which removes subjectivity. That saves a lot of unnecessary work for our team and our 3PL partner.
Joseph Gullo
Vice President, Supply Chain & Logistics at Thursday Boots
Two Boxes gives our warehouse workers a step-by-step reminder of what they need to look out for. It’s a standardized process we trust to define our threshold for return conditions, which helps us restock and sell items much faster.
Ji Hwan Kim
Director of Finance And Operations at Clove
We sell a lot of jeans - which means a lot of returns. Customers like to be confident that they’re buying the right size, and in the right length, and with the right cut in the right wash. Two Boxes has been a critical part of upgrading our returns process and giving us the visibility we need to run a more seamless operation. The data we get from their product gives us insight into why pairs of jeans are being returned, and whether we can get them back into inventory - and how quickly.
Ovadia Labaton
Co-Founder, The Perfect Jean
Two Boxes gives us detailed insight into how returns are processed, which removes subjectivity. That saves a lot of unnecessary work for our team and our 3PL partner.
Joseph Gullo
Vice President, Supply Chain & Logistics at Thursday Boots
Two Boxes gives our warehouse workers a step-by-step reminder of what they need to look out for. It’s a standardized process we trust to define our threshold for return conditions, which helps us restock and sell items much faster.
Ji Hwan Kim
Director of Finance And Operations at Clove
We sell a lot of jeans - which means a lot of returns. Customers like to be confident that they’re buying the right size, and in the right length, and with the right cut in the right wash. Two Boxes has been a critical part of upgrading our returns process and giving us the visibility we need to run a more seamless operation. The data we get from their product gives us insight into why pairs of jeans are being returned, and whether we can get them back into inventory - and how quickly.
Ovadia Labaton
Co-Founder, The Perfect Jean
Two Boxes gives us detailed insight into how returns are processed, which removes subjectivity. That saves a lot of unnecessary work for our team and our 3PL partner.
Joseph Gullo
Vice President, Supply Chain & Logistics at Thursday Boots
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Explore more
For 3PLs
For Brands
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Explore more
For 3PLs
For Brands
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are a disaster at any 3PL and our process was no exception, until we went live with Two Boxes. It has been a complete game changer! We are looking forward to building our partnership with Two Boxes to make returns a strength for ShipCalm and our customers.
Greg Moser
CEO at ShipCalm
At this point, we couldn’t imagine processing returns without Two Boxes. Their technology has made our operations more efficient, our merchants happier, and improved our team members’ quality of life inside of the warehouse.
Leo Russell
CEO at Rocket Shippers
Managing returns can be complicated, but at GoBolt we've made it simple. From the moment we were introduced to Two Boxes, their product and team stood out. It is clear they have a deep understanding of the challenges both 3PLs and merchants have when it comes to returns.
Jarrett Stewart
SVP Commercial at GoBolt
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Casey Pipero
Director at Value Added Services
Returns are hard.
Two Boxes makes
them easy.
Returns are hard.
Two Boxes makes
them easy.